For Merchants
For DevelopersCOVID-19 Important Information & Resources
Letter from Our CEO
As the COVID-19 pandemic evolves, Fidelity Payment Services would like to assure you that the health and safety of our team members, clients, and communities is of utmost priority. We are continuing to follow guidance from the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and other health officials and local authorities. Additionally, we have taken steps to ensure that we can continue to provide our merchants, partners, and customers with the same high quality level of professionalism. We have a robust infrastructure and technological systems in place, and we have transitioned our employees to working remotely.
Please know that Fidelity Payment Services is here for you and your business, and we are here to support you. Please don’t hesitate to reach out with any questions.
Best Regards,
David Ilowitz | Chief Executive Officer
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Helpful Links
General Information On COVID-19
Center for Disease Control (CDC)
World Health Organization (WHO)
Payment Technology and COVID-19
Electronic Transaction Association
Economic Resources
Resources and Guides
U.S. Chamber of Commerce COVID-19 Small Business Guide
Small Business Guidance from the Small Business Administration
Coronavirus Relief Options from the Small Business Administration
Startup Resources During the COVID-19 Outbreak
U.S. Federal Tax Relief Program
State-by-State COVID Legislature and Resources
New York City Coronavirus Resource Page
Other U.S. States: Visit Your State Governor’s Website
Resources for Canadian Businesses
CARES Act SBA Loan Calculator (NAV)
A Merchant’s Guide to Chargebacks During COVID-19
How COVID-19 is Affecting the Future of Payment Processing
Keep Your Storefront Safer With Contactless Payments
Small Business Grants and Loans From Private Companies and Non-Profits
Facebook
Verizon Wireless Small Business Recovery Fund
Spanx Sara Blakely Foundation Red Backpack Fund
Hello Alice Emergency Grants
Kiva 0% Interest Loans
GoFundMe Small Business Relief Fund
Salesforce Care for Small Businesses
Business For All Grants
U.S. Chamber of Commerce Foundation Small Business Fund
Visit www.grantspace.org for even more grant and loan opportunities
Business Management and Safety Resources
Zoom Training Resources
Cleaing and Disinfecting Your Facility (CDC)
Getting Your Workplace Ready For COVID-19 (WHO)
Social Media Posts From American Express—Shop Small During COVID-19
Payment Terminal Cleaning Guides
Verifone terminal cleaning guide
PAX terminal cleaning guide
Ingenico terminal cleaning guide
Clover terminal cleaning guide
Poynt terminal cleaning guide
Chargeback Management
Government Prohibition and Dispute Processing Guidelines (Visa)
Other Important Resources
Salvation Army
U.S. Department of Health and Human Services
Small Business Administration
Payment Solutions for eCommerce-everything you need and more to get paid online.
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