Security &
Fraud Protection

No business is immune to the threats of credit card fraud and data hackers. With Fidelity’s easy-to-integrate, state-of-the-art fraud prevention tools, you can forget about fraud and focus on your business. We’ve got you covered.

Say goodbye to lost profits,
chargebacks, and the fear of hackers. Say hello to peace of mind.

Fight fraud & chargebacks

Unlike other chargeback prevention tools that give you confusing scores, our Fraudwatch fraud screening tool gives you simple Yes/No decision with stunning precision and speed.

Prevent hacking with advanced encryption and tokenization

Whether you’re processing payments online or through a terminal, you can depend upon our encryption and tokenization technologies to ensure that data cannot be obtained or replicated.

Keep customer data secure with leading verification technology

We support 3D Secure 2.0 technology, which verifies customer identity for card-not-present transactions, ensuring every transaction is safe and protected.

Seamlessly upgrade to EMV processing

Our flexible EMV processing options help retail merchants become compliant and secure—without complicated changes to your existing setup.

Card-Present Security Solutions

Card-not-present Security Solutions

Integrating EMV
payments has never
been this easy.

EMV chip cards have enhanced security for in-store purchases, making cards much more difficult to replicate and create counterfeits. Upgrading to this technology can be challenging, but Fidelity offers easy solutions to get your payment system up-and-running fast—without costly, complicated changes to your existing setup.

Maximize security with validated point-to-point encryption

P2PE encryption is the Payment Card Industry’s (PCI) solution for safely securing card information. When a customer swipes or dips a payment card, complex algorithms, hardware, software applications, and secure devices are used to encrypt the customer’s payment card data as it moves from the point of interaction (such as a POS terminal) until the end of the transaction process. At Fidelity, we help you get set up with P2PE certified hardware and software to prevent fraud and simplify PCI compliance.

Minimize
card-not-present fraud
with 3D Secure 2.0

3D Secure 2.0 security software adds an extra layer of protection to card-not-present transactions by verifying the customer’s identity. More advanced than ever before, this newly upgraded technology:
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Supports a wider range of card-not-present, e-commerce, in-app, mobile wallet, and MOTO (mail order telephone order) payments

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Uses over 150 customer- and transaction-specific data points to authenticate transactions, reducing the odds that the customer will need to take the time to verify their identity

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Supports a wider range of card-not-present, e-commerce, in-app, mobile wallet, and MOTO (mail order telephone order) payments.

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Uses over 150 customer- and transaction-specific data points to authenticate transactions,reducing the odds that the customer will need to take the time to verify their identity.

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Is fully embedded into the payment flow, rather than redirecting the cardholder to their bank’s website.

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Gives you the flexibility to create customized product- or industry-specific transaction rules—so you can view the transaction data that’s most important to you.

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Protects you from chargebacks by shifting fraud liability to the issuing bank, rather than your business.

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You can’t afford a data breach. We make sure it doesn’t happen with
Advanced Tokenization.

The last headache you need is a data breach. It’s essential for your customers’ payment information to be properly secured so hackers can’t intercept it during transmission. We safely send sensitive card data using technology that tokenizes card information, preventing hackers from stealing it.

Every time a transaction is received, all personal data is stored in our card vault, and a token is sent to your system. That token can be used to invoke future transactions without the card details being sent each time.

Catch criminal activity without losing legitimate transactions.

FraudWatch, our revolutionary fraud-prevention service, is a highly advanced fraud prevention tool for e-commerce businesses of all sizes—screening over 165 parameters on each order and delivering a Yes/No decision in seconds.

With the highest approval ratio in the industry, FraudWatch seamlessly integrates with your merchant account to identify criminal activity without declining legitimate transactions. Unlike other tools that provide confusing scores, FraudWatch gives you simple Yes/No decisions within seconds.

Not only that, but every “yes” is covered against fraud, so if our screening system approves an order that later results in a chargeback, we will reimburse you for 100% of the loss.

With FraudWatch, we’ve got your (charge)back, so you can forget about fraud, and focus on growth.

Get Fast
Chargeback Alerts

Staying on top of any new chargebacks is essential in order to respond per the card brands’ guidelines and increase the odds of winning disputes. Our Chargeback Alerts Program will automatically notify you by email of any new chargebacks or retrievals that were posted to your account the day before, so you can respond to chargebacks as fast as possible, increasing the odds that it will be resolved in your favor.

Goodbye chargebacks.
Hello serenity.

Get in touch today to get started.

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